As our patients are always our priority, we're always pleased to receive regular messages of thanks and appreciation, which we share with the whole team as apt recognition of their dedication and service.
Here's just a few comments from our patients:
I would like to congratulate your firm on the excellent service I received on trips to and from Stanmore, the Drivers were extremely kind and helpful and made what could have been two very arduous trips as pleasant as possible . Many thanks to all of them. I wish you much success in the future, you deserve it.
Mr K, July 2020
As discussed on the phone, I wanted to express my thanks to you and your colleague for all your work today in moving my mum (who is 84 has dementia and is very frail) from a
care home in Cornwall to a care home in Somerset. Mum had been extremely tearful and upset with staff at the home with regard to her move. You were able to gently calm her down and get her onto a stretcher and
into an ambulance with great care. Your experience in this type of situation was invaluable. You and your colleague talked with mum for all of the journey, you reassured her to such an extent, that mum reached her
new home in a happy mood, and was like a different person.
In this difficult times with Covid 19, you were able to offer a service with the correct PPE and barrier safety methods in place. Your quote was reasonable and given very quickly and you were able to do this journey with little notice.
Your service has been exceptional and I would not hesitate in recommending your company. Thank you!
CQ - 5th August 2020
We have had to utilise Lifestar Medical Limited to travel some distance to and from Treliske in respect of a medical condition. At all times the Lifestar team showed great care and
consideration whilst we used them. They were very prompt, reliable and personable, whilst retaining the appropriate level of professional competence making difficult trips less onerous.
We would fully recommend this company to anyone considering their services. Lifestar......5 star!
Mr & Mrs P, Polzeath, 28th August 2020
I would recommend Lifestar Medical Ltd to anyone who needed this sort of service. Absolutely 5 Star!
Mrs SL, Truro, February 2020
Great to finally meet you. On behalf of P, C, K, F and myself I would like to thank you for all your support over the last week. It has been a traumatic week for us all especially
P who has been trying to hold it together whilst so far from home. Your professionalism, patience and compassion has kept us going. I'm sure you must have dreaded answering the phone when you saw our numbers
appear!! They are so glad to be home with more support around.
Thank you once again from the bottom of our hearts. If I ever hear if anyone else needed a private ambulance you will get a 5 star + review.
A, August 2020
I want to thank Dave and his company for everything they have done for me and my family. As my wife was unwell in hospital in Wales, and I was unable to give a definite time and date of my wife's discharge from hospital. I had the reassurance from Dave that he would make the trip to provide a service, he moved heaven and earth for me giving me the peace of mind and taking the worry away of getting my wife home safely. Thank you so much guys.
Mr P L